In-seat F&B ordering for movie theaters
Quickapp SeatServe lets guests scan the QR on their armrest, order food and beverages, pay by UPI, card or wallet — and get it delivered to their exact seat. No app download, no queues, no missed scenes.
Impact you can measure
From armrest to appetizer — how it works
A guest journey measured in seconds, designed so nobody leaves their seat or misses the movie.
Place seat QR stickers
Each armrest carries a unique QR — e.g. Screen 2, Row F, Seat 12. Setup is a one-time afternoon job.
Guest scans & orders
The scan opens a dark-mode PWA menu in the browser and auto-detects screen, row and seat — nothing to type, no app to install.
Pay & pick a window
Guests pay via UPI, cards or wallets and choose “Deliver immediately”, “Deliver 10 minutes into the show” or “Self-pickup at counter”.
Kitchen fires with coordinates
The order prints at the concession counter or KOT display with the exact seat coordinates, and runners deliver to the seat.
Everything a theater F&B operation needs, in one product
Ordering, payment, kitchen coordination, promotions and re-engagement — purpose-built for cinemas.
Seat & Screen Detection
QR on every seat identifies screen, row and seat automatically — zero manual entry for guests.
- Unique QR per seat
- Auto screen/row/seat mapping
- Theater layout manager
- Multi-screen support
Delivery Windows
Guests control when food arrives, so service never clashes with the show.
- Deliver immediately
- Deliver 10 min into the show
- Self-pickup at counter
- Interval-timed dispatch
Dark-Mode PWA
A browser-based menu designed for low-light halls — no app download, no sign-up friction.
- Scan-to-order in browser
- Low-light optimized UI
- Works on any smartphone
- No storage or install needed
Payments & Schemes
Integrated payment gateway with UPI, cards and wallets, plus scheme management for combos and promotions.
- UPI, cards & wallets
- Combo & pack schemes
- Promo codes & offers
- Payment gateway integration
Counter, Kitchen & Runner Apps
Back-of-house apps keep the concession counter, kitchen and delivery staff perfectly in sync.
- KOT printing & display
- Seat-wise dispatch queue
- Runner assignment
- Speed & accuracy tracking
Every Ordering Channel
Beyond QR — take phone-call orders and WhatsApp orders into the same queue.
- Phone-call ordering
- WhatsApp ordering
- Unified order queue
- Same seat-aware fulfilment
Feedback & Social Sharing
Capture guest feedback after delivery and turn happy guests into your marketing channel.
- Post-delivery feedback
- Approval-based social sharing
- Review prompts
- Service recovery alerts
Promotions & Re-engagement
WhatsApp and social media connectors power advertisements and visitor re-engagement from one communication center.
- WhatsApp campaigns
- Social media connectors
- Visitor re-engagement
- Promotion comms center
Value for guests, your F&B team and your bottom line
In-seat ordering removes the two biggest F&B revenue killers in cinemas: the queue at the counter and the fear of missing the movie.
For Guests
A premium, zero-friction experience from seat to snack.
- Order without leaving the seat
- No queues, no missed scenes
- Pay with UPI in seconds
- Dark-mode menu that respects the show
For the F&B Team
Clarity on what to make, where it goes and when.
- KOT with exact seat coordinates
- Clear delivery windows & priorities
- Runner dispatch without confusion
- Faster, more accurate fulfilment
For Theater Management
More orders per seat, planned with data.
- Higher per-capita F&B spend
- AI demand forecast by movie & bookings
- Smarter stocking and staffing
- Re-engagement that fills the next show
Quickapp SeatServe FAQ
Everything theater teams ask before switching on in-seat ordering.
Turn every seat into a point of sale.
Give your guests in-seat ordering they'll love and your F&B team the coordination they need — with Quickapp SeatServe.